Cookie Policy

Last Updated: 3 March 2026

1. What Are Cookies

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website operators. Cookies do not contain personally identifiable information on their own but may be linked to personal data we hold about you.

2. How We Use Cookies

Tivlume uses cookies to:

• Ensure the website functions correctly (strictly necessary cookies).
• Remember your cookie consent preferences.
• Understand how visitors use our website so we can improve it (analytics cookies).
• Deliver relevant content and measure the effectiveness of our communications (marketing cookies, only with your consent).

3. Types of Cookies We Use

Strictly Necessary Cookies
These cookies are essential for the website to function. They enable core functionality such as page navigation and access to secure areas. The website cannot function properly without these cookies, and they cannot be disabled.

• tivlume_cookie_consent — Stores your cookie consent preference. Duration: 365 days.
• tivlume_analytics — Stores your preference for analytics cookies. Duration: 365 days.
• tivlume_marketing — Stores your preference for marketing cookies. Duration: 365 days.

Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to improve the website's structure, content, and user experience. These cookies are only set with your consent.

Marketing Cookies
These cookies are used to deliver content relevant to your interests and to measure the effectiveness of our communications. They may track your visits across websites. These cookies are only set with your explicit consent.

4. Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner that allows you to:

• Accept All: Accept all categories of cookies.
• Reject All: Reject all non-essential cookies (only strictly necessary cookies will be set).
• Customize: Choose which categories of cookies you accept.

You can change your preferences at any time by clearing your browser cookies and revisiting the site, which will trigger the consent banner again.

5. Browser Cookie Controls

You can also control cookies through your browser settings. Most browsers allow you to:

• View cookies stored on your device.
• Delete all or specific cookies.
• Block cookies from specific websites.
• Block all third-party cookies.
• Block all cookies (note: this may affect website functionality).

Refer to your browser's help documentation for instructions on managing cookies.

6. Third-Party Cookies

Our website may use third-party services that set their own cookies, such as analytics providers. These third-party cookies are governed by the privacy policies of those providers. We only enable third-party analytics and marketing cookies with your consent.

7. Changes to This Policy

We may update this Cookie Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

8. Contact

For questions about our use of cookies, contact us at:
Tivlume — Av. Vicuña Mackenna 3161, Santiago, Chile
Email: info@tivlume.com
Phone: +56 2 2639 7844